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Some general rules of inclusive language include:

People-first language

Use people-first language (i.e. person with a disability vs. disabled or person of color vs. colored) unless the person indicates another preference.

gender inclusive pronouns

Never assume a person’s gender identity based on their name or their appearance – if you don’t know, use gender inclusive pronouns or ask for their pronouns

everyone vs. ladies & gentlemen

Use gender inclusive language when speaking in generalities or about groups of people that you do not know the individual pronouns of (i.e. everyone vs. ladies and gentlemen and they/them/theirs vs. he/him/his and she/her/hers).

Say This, Not That White Paper

Ready to dive even further into inclusive language? Download our guide on what phrases to steer clear of and alternatives to get your point across.

Say This, Not That Download

Screenshot of the cover page of the Say This, Not That white paper.